Reference

open your legal account terms

Clear account terms, DANA, OVO, GoPay and QRIS record handling, and direct legal support sit on this page before you open your account.

Indonesia account termsDANA record contextOVO access checksGoPay and QRIS records
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ligaraya open your legal account terms
CONTACT PATHS

open a legal support case

Legal questions need a clean trail, so we separate them from game chat and promo questions. You can reach us through live chat from 09:00 to 23:00 WIB, email [email protected], or the Profile > Legal requests form after login. Tell us the account email, payment rail involved, and the exact term or record you want checked so our team can respond without asking you to repeat basic details.

Team online

Live chat path

Use the chat button when you need a legal term explained during support hours, 09:00 to 23:00 WIB. We can identify your account, create a case number, and move sensitive replies to email.

Email record

Send legal requests to [email protected] from the email on your account. Include your username, DANA, OVO, GoPay, or QRIS reference if relevant, and the page section you want us to check.

Account form

After login, open Profile > Legal requests to ask for data correction, account record access, or cookie questions. The form attaches your account ID, so we can match the request faster.

DATA HANDLING

browse how legal data is handled

Legal handling is not a slogan for us; it is the daily account work behind your wallet, device, and support trail.

Registration data

We collect the account name, email, phone, and login records you provide during registration. These details support account access, legal notices, wallet checks, and replies when you ask us to correct stored data.

Payment records

DANA, OVO, GoPay, and QRIS references are kept with transaction time, amount, and account ID. We use them to match wallet activity, answer legal questions, and investigate disputed payment trails.

Cookie controls

Cookies help us keep your session active, remember language choices, and flag risky logins. You can clear browser cookies on Chrome or Safari, then log in again to refresh your account session.

Device security

We log device type, IP pattern, and failed login attempts to protect account access. If your phone changes, use Profile > Security after login or contact support to confirm the change.

Retention timing

Account and wallet records are retained while needed for legal duties, dispute checks, and account service. When a record is no longer required, we remove it or keep only a reduced audit trace.

Change requests

Ask for a correction through Profile > Legal requests or [email protected]. We may request a matching phone, email reply, or payment reference before changing data tied to your account.

explore answers before you join

These questions cover the legal points you are most likely to check before opening or using an account. We answer in practical terms: what data we keep, how payment records are used, how eligibility is handled, and how to contact us when something needs correction. If your case involves a wallet reference or access issue, include the rail name and account email in your request.

Your account is covered by the terms shown on the legal page at the time you register and use the lobby. Eligibility depends on local law, and we may ask for account checks before access continues.

We keep payment references with your account ID, transaction time, and wallet action. These records help us answer legal requests, match deposits or withdrawals, and investigate disputed wallet activity without relying on screenshots alone.

Yes. Open Profile > Legal requests or email [email protected] from your registered email. Tell us what data is wrong, attach a matching account detail, and we will check the request before making changes.

Cookies keep your login session active, remember basic site choices, and help us detect unusual account access. You can clear cookies in your browser settings, but you may need to log in again afterward.

We keep records while they are needed for account service, legal duties, dispute handling, and security checks. When a record no longer needs full detail, we remove it or retain a reduced audit trace.

Use [email protected] or Profile > Legal requests, not public comments. Include your account email, the date, the payment rail if relevant, and the term or record you want us to check.

Yes. Account access and eligibility depends on local law, and some areas may only be available where local law permits. If a rule affects your account, contact us through the legal request path.

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