Reference

Open your account with clear privacy terms

Your account data, DANA, OVO, GoPay and QRIS wallet records, cookie choices and support messages are covered in this Privacy Policy before you open an account.

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ligaraya Open your account with clear privacy terms
PRIVACY HELP

Switch to direct privacy help channels

Privacy questions need a clear path, not a buried form. Our account team is reachable through live chat, WhatsApp and email, with 24/7 Support for urgent account-access cases and slower email handling for document-heavy requests. When you contact us, include your username, the phone number on the account and the payment rail involved so we can find the correct record.

Team online

Live chat privacy queue

Use live chat when you need a quick account-data check, cookie question or login-session concern. We ask for your username and one account marker before discussing any wallet or activity record.

WhatsApp account check

WhatsApp is useful when you are locked out or need to confirm whether DANA, OVO, GoPay or QRIS data is attached to your profile. We never ask for your password there.

Email data desk

Email is the right route for correction, deletion or access requests that need written handling. Send your username, contact number and the specific record you want us to check or change.

DATA HANDLING

Browse our data handling steps

We handle privacy as an account operation, not a slogan. Each login, payment attempt, cookie setting and support message creates a record with a purpose, an access level and a retention need.

Account sign-up data

When you join, we collect details needed to create and secure your account, such as username, mobile number and password credentials. Passwords are stored in protected form and are not visible to support staff.

Payment trail

DANA, OVO, GoPay and QRIS activity creates wallet records that help match payments, resolve disputes and prevent account misuse. We keep the amount, time, channel and account link needed for reconciliation.

Cookie controls

Cookies help keep your session open, remember basic preferences and protect against repeated login abuse. On Android Chrome, you can manage them through Settings, Site settings and Cookies for ligaraya.xyz.

Login protection

We may record device type, IP address, browser version and login time when you access the account. These records help us detect unfamiliar access and respond when you report a takeover concern.

Retention window

We keep account and wallet records while your account is active and for a needed period after closure. Legal, payment or dispute needs can require longer storage before data is deleted or anonymised.

Change or erase data

You can ask us to correct, export, restrict or delete account data. We verify your identity first, then explain what can be changed, what must remain, and the reason for any retained record.

Browse your Privacy Policy questions

These answers cover the privacy questions we see most often before and after account creation. They focus on the records tied to your account, wallet, cookies, device access and support contact. If your case involves a payment rail or a security alert, send the account marker first so we can respond with the right record.

It covers the data linked to your account, including username, contact number, login records, device details, cookie settings, support messages, and wallet activity from DANA, OVO, GoPay and QRIS.

We collect payment data to match wallet activity to your account, confirm transaction status, investigate mismatches and protect against account misuse. The record usually includes rail name, time, amount and account reference.

Yes, you can ask for access by contacting live chat or email. We verify your identity with account markers first, then provide the data we can share without exposing security controls.

Contact us through live chat, WhatsApp or email with your username and current phone number. We may ask for extra account checks before changing details tied to wallet records or login security.

You can manage cookies in your browser settings. On Android Chrome, open Settings, Site settings and Cookies, then adjust site access for ligaraya.xyz; some login or wallet features may need session cookies.

We share limited data only when needed for account operation, payment processing, hosting, support handling, fraud checks or legal duties. Each sharing path is tied to a purpose, not general advertising resale.

You can request deletion after we verify the account belongs to you. Some wallet, dispute, security or legal records may need to remain for a limited period before deletion or anonymisation.

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